It is indeed fairly difficult to evaluate the work of a commercial AC installation and repair specialist, especially for facility managers and business owners. If you’re installing a new AC in your facility or repairing an old one, and it is giving frequent issues, chances are, there isn’t any fault in the equipment itself, but the carelessness of an unqualified service provider. However, because you’re not an HVAC expert yourself, you can’t tell.
In this blog, we’ve gathered a few of the signs showing that you might not be getting the right service from your air conditioning installation and repair specialist and that it is time to consider another one.
Signs You’re Not Getting Proper Service From Your AC Specialist
Following are the signs that your air conditioning installation and repair specialist is giving you a low-quality service:
1. Issues Are Not Fixed On First Visit
While we do agree that there are a few issues that take a few visits before the problem is solved; however, if that’s the case every single time and in all the occasions you need an AC specialist, that’s not a good sign.
If you’re calling your specialist over and over for the same issues, it usually means that the specialist is not trained enough to make the right diagnosis or not qualified enough to check the equipment thoroughly during the first visit.
For a commercial setting, this can be very frustrating and costly, as many businesses rely on proper air conditioning to function and downtime means losing business.
2. They Don’t Address Problems Proactively
Do you keep having HVAC problems, even if they are different issues each time? What you have to do in this situation is to pay attention to the issue and its possible cause. Could it have been prevented if the specialist had inspected the equipment thoroughly the first time?
For instance, if you are told that your system went through electrical short due to frayed wire; the situation could have been prevented had the specialist done a thorough inspection. If you’ve just had your specialist install an AC system in your facility and they didn’t see a frayed wire during the installation, this can cost you a hefty sum.
Therefore, it is imperative that your commercial air conditioning installation in NJ specialist handles issues proactively.
3. Not Having Enough Tools And Parts
Did you call an AC installation specialist and you are told midway that they have to go back to their shop to fetch a tool or a part in order to complete the work? This behavior is often the sign of less-than-professional operation if it happens all the time.
HVAC contractors and specialists carry majority of the parts and tools that they need for a job.
4. They Fail To Address Your Concerns And Questions
Does your AC specialist fail to answer you concerns regarding declining equipment performance, spiking utility bills, etc.?
A good AC specialist takes your questions and concerns seriously and addresses them. Doing so, will give them a chance to diagnose issues before they turn into major breakdowns.
5. Poor Communication Regarding How Much Work Is Needed And Completed
You can’t always be present to supervise every HVAC work. In this case, you need the HVAC specialist to communicate with you all that was done and what would be needed more (if any).
It can be very frustrating when your specialist leaves work behind without properly telling you about it. Or gives you estimate for additional work without informing you about it. Or even, doing expensive work without getting your approval.
Conclusion
HVAC installation and repair work can cost you a lot with the wrong technician. Therefore, AAC Heating and Cooling Services offers you exceptional air conditioning installation specialist in PA to address all your concerns, do work proactively and communicate with you all that is done. Our technicians do thorough inspection and aim to complete work correctly on the first visit. Contact us now for any queries.